GS105PE default password isn't working

[miltonreg]

Hi,

I recently purchased a brand new GS105PE switch, but I can't login to the admin page. According to the manual tha came with the device, as well as the one I found on the support page, the default password is password, but it isn't working.

Any advice?

Thanks.

[Marc_V]

@miltonreg 

Yes, you are right the default password should be password. Have you tried using a different browser? or clearing the web data?

If you have already tried using a different browser, try doing a factory reset on the switch and then try to access it again.

HTH

[miltonreg]

Yes, I tried different browsers on normal and private/incognito mode, but none of them worked.

I can give it a try reseting the device. Do you know by chance the link to the instructions of how to do it?

[schumaku]

https://kb.netgear.com/24679/How-do-I-reset-a-smart-switch-to-factory-default-settings

[Marc_V]

@miltonreg 

Please see the link provided by @schumaku

The Factory reset button should be located on the lower right part on the switch front panel

HTH