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Forum Discussion
Solved
Very very Noisy Switch - XS724EM
Recently bought a new Switch to our office to be able to run 10Gbit. This one: XS724EM - 24-Port 10-Gigabit/Multi-Gigabit Ethernet Smart Managed Plus Switch And I think the fans are going insane...
It does sound like we've got similar environments in terms of temperature, 10G clients etc. but opposite manifestations of a fan issue. It could be faulty hardware or it could be a quirk of the way this firmware version interprets the sensor data.
Either way, the periodic fan ramp-up does not appear to be intended behavior.
In my case, there's some doubt as to whether some fans will selectively spin down under standard ambient temperature in an attempt to prioritize noise reduction over cooling. This is what I've been told directly by Netgear technicians, even though it seems bonkers. But that approach would make your XS724EM's jet engines the very thing they're trying to avoid.
I'd call Netgear support, as your device should be fully warrantied, and ask them to replace it or issue firmware to correct the issue.
Another potential solution is for Netgear to give the admin more visibility and control over fan speeds and temperature. If you wouldn't mind, please upvote my recommendation to that effect.
It does sound like we've got similar environments in terms of temperature, 10G clients etc. but opposite manifestations of a fan issue. It could be faulty hardware or it could be a quirk of the way this firmware version interprets the sensor data.
Either way, the periodic fan ramp-up does not appear to be intended behavior.
In my case, there's some doubt as to whether some fans will selectively spin down under standard ambient temperature in an attempt to prioritize noise reduction over cooling. This is what I've been told directly by Netgear technicians, even though it seems bonkers. But that approach would make your XS724EM's jet engines the very thing they're trying to avoid.
I'd call Netgear support, as your device should be fully warrantied, and ask them to replace it or issue firmware to correct the issue.
Another potential solution is for Netgear to give the admin more visibility and control over fan speeds and temperature. If you wouldn't mind, please upvote my recommendation to that effect.
Thanks alot for your thoughts and help with this. I will check with Netgear!
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