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Forum Discussion
antond
Jan 05, 2016Tutor
ReadyCLOUD compatibility with Windows 10 build 10586
I have just installed W10 build 10586 and it breaks the ReadyCLOUD client. It starts initializing but then quits. This seems to happen every time there is an update to W10. Every other program on my ...
- Jan 14, 2016
My PC just did another Windows update this evening, the second update in a week, and you know what? The ReadyCloud client came back to life without me doing anything. Clearly something was fixed in the update that had killed RC. The version number of Windows 10 didn't change. It still says Version 10.0.10586 Build 10586, which explains a previous comment that says they had no problems. Why this build came in two parts is strange. Why didn't it all download in one go?
I am happy that things are back to normal, but unhappy that MS put out an update or an incomplete update that affected Netgear software in this way. I worked my way around it, by finding an alternative way of backing up, but it was annoying nonetheless.
antond
Jan 14, 2016Tutor
My PC just did another Windows update this evening, the second update in a week, and you know what? The ReadyCloud client came back to life without me doing anything. Clearly something was fixed in the update that had killed RC. The version number of Windows 10 didn't change. It still says Version 10.0.10586 Build 10586, which explains a previous comment that says they had no problems. Why this build came in two parts is strange. Why didn't it all download in one go?
I am happy that things are back to normal, but unhappy that MS put out an update or an incomplete update that affected Netgear software in this way. I worked my way around it, by finding an alternative way of backing up, but it was annoying nonetheless.
BrianL2
Jan 14, 2016NETGEAR Employee Retired
Hi antond,
Thanks for the update antond. I hope others who have experienced the same problem will receive the same Windows update and have their ReadyCLOUD access working again. Could you check the update history of your computer so you can share with us what kind of update that was?
Kind regards,
BrianL
NETGEAR Community Team
- antondJan 14, 2016Tutor
Microsoft issued a minor Cumulative Update for Windows 10 on 12th January that delivered a number of fixes and brought the release code up to Build 10586.63. As you will see from the linked story the update provided "several unspecified improvements", including security fixes. It seems that we will now have to get used to MS not fully explaning what their updates to W10 include if you are not in some 'insider' program.
- StephenBJan 14, 2016Guru - Experienced User
antond wrote:
It seems that we will now have to get used to MS not fully explaning what their updates to W10 include if you are not in some 'insider' program.
Indeed. Updates are being delivered w/o warning or explanation.
We've all become used to that with browsers, but I find it unsettling in the OS.
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