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Error accessing admin page (the requested URL could not be retrieved)
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Error accessing admin page (the requested URL could not be retrieved)
Hello ReadyNAS experts
Unit: RN102
Firmware: 6.9.5
I've had a RN102 for several years now, been rock solid in terms of reliability and such except for the odd hiccups during a firmware upgrade or two.
Anyway, my latest issue is very puzzling. I noticed it today when I could not get into PLEX server (which is on the RN102) on any of my devices.
Troubleshooting steps I've done:
1) RAIDar (latest version) can scan and detect my NAS with no issues. System shows healthy. IP address shows correctly, no diagnostic errors, etc. However I cannot access my admin page. It times out with the generic Windows error "The requested URL could not be retrieved."
2) I can also see my NAS via my ReadyCLOUD account and all the files are there. I can also access all my NAS folders via my Windows laptop.
The only thing I cant do is get into my admin interface 😞 and PLEX isn't working possibly because the app must be disabled somehow?
3) I did a clean power down and reboot. System came up fine but did not fix the admin page issue.
4) I did a OS reinstall via the boot menu. Same result as 3) above.
5) I extracted system logs from RAIDar and tried to posted it here but apparently I can't attach a large zip file. So I just posted the output of the RAIDar screen after scan and detection of the NAS.
I am hoping someone can figure out what might be causing this to happen, and help me to get into the admin level again.
Thank you!!
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Re: Error accessing admin page (the requested URL could not be retrieved)
Well one thing I should have done but omitted was to try to access using another browser besides Chrome and Firefox.
Using IE Explorer just a minute ago I was able to access admin level successfully.
So I guess, I need to clean out the cache in the other browsers.
All good now, thanks !
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Re: Error accessing admin page (the requested URL could not be retrieved)
You should also consider updating your firmware to the latest version 6.10.1