My netgear account and forum account are no longer linked.

[rjwerth27]

Tried to look at my discussions today and the site insisted that I create a user name for the Community forums.  Tried using the name I've been using for years and it wouldn't let me.  Now I have a new user name and my old one is still floating around out there with my discussions I'm looking for.

[mdgm-ntgr]

I've reported this to I.T. but they are busier than usual at the moment, so I'm not sure when they'll get to this.

I can see that your old handle is associated with the same email address.

When I ran into this, rather than creating a new community handle I closed my web browser, and later on was able to login without being prompted to create a new handle.

[mdgm-ntgr]

Please confirm if when you login you're using the rjwerth handle again.

[rjwerth28]

No and what is worse, I had to create yet another handle just to respond to you.  I did try and reload my browser, but the site was insistant that I create another new user name.

[rjwerth28]

Any word on when I can get my original handle back?

[mdgm-ntgr]

Thanks. I've let I.T. know.

[rjwerth28]

FYI...they still haven't fixed my account....