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Forum Discussion
Solved
server HTTP error: 409 - conflict (in ReadyCloud)
While trying to upload photos using the ReadyCloud app on IOS 11.2.6 iPhone 6s, I keep getting the error message listed in the subject. I have the ReadyNAS 214 system. 2 Seagate NAS drives are inst...
YeZ did mention the solution to this case. There is a hotfix that addresses the issue. The hotfixes are checked and applied every 24 hours, or it will check and apply 15 minutes after boot.
These hotfixes are specific to 6.9.3, so you will need to update to 6.9.3 before the hotfixes will apply.
You could try the 6.9.4 firmware release that also includes the hotfix. If you are needing assistance beyond the hotfix (as YeZ suggested) you can contact us. The sending the logs it the better method to reach multiple NETGEAR community members with the "Attn:". The logs will help show whether the hotfix has been applied to your unit and other details that may show if there is a different area of the error that may have been overlooked.
Good news. We have found the root cause of this behavior and have a hot-fix that can apply to your NAS to validate the fix. The cause was due to iPhone X in non-default Camera filtering mode that would save pictures to be named as "FullSizeRender" and when uploading to NAS, we limit the renaming of the duplicated file up to 99 times.
If you have run into this issue, please contact us at readycloud@netgear.com so we can help respond with the fix for you to validate. We will also try to private message you.
Thank you.
Hi,
I have the same issue! why do not you list the solution here so everybody can see it, instead of asking to contact readycloud@netgear.com?!?
YeZ did mention the solution to this case. There is a hotfix that addresses the issue. The hotfixes are checked and applied every 24 hours, or it will check and apply 15 minutes after boot.
These hotfixes are specific to 6.9.3, so you will need to update to 6.9.3 before the hotfixes will apply.
You could try the 6.9.4 firmware release that also includes the hotfix. If you are needing assistance beyond the hotfix (as YeZ suggested) you can contact us. The sending the logs it the better method to reach multiple NETGEAR community members with the "Attn:". The logs will help show whether the hotfix has been applied to your unit and other details that may show if there is a different area of the error that may have been overlooked.
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