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I'm trying to access my Plex Media Server files on my ReadyNas 516. The files reside in the following directory:
/apps/plexmediaserver/MediaLibrary/Plex Media Server/
However, despite having SMB and FTP enabled for all shares, I cannot see these files from my WIN10 PC. I need to access these files so I can copy them to my new Media Server. I am not a Linux user so am uncomfortable tryint to access them other than through my Windows PC.
Fantastic!! Your clear instructions are perfect!! I followed them exactly and can now see the Plex files I'm looking for. Thank you for your support. I'll let you know how it goes!
Are you talking about configuration files? None of the media files should be there. The apps directory is intentionally not made accessible via server protocols, as it would be too easy for someone to screw something up or even put a Trojan there if it were. You can only access it via SSH.
I don't know how to operate "SSH" and thought I could go into my Windows folder for the NAS (SMB is enabled) and simply copy these files to the new location. These files are hidden and my attempts to access them have failed.
I'm trying to copy the PLEX media library files that are located in/apps/plexmediaserver/MediaLibrary/Plex Media Server/ on the NAS. ...
I don't know how to operate "SSH" and thought I could go into my Windows folder for the NAS (SMB is enabled) and simply copy these files to the new location. These files are hidden and my attempts to access them have failed.
You need to access the NAS data volume with the NAS admin credentials.
One way to to do this is with the Windows Command prompt. Run CMD from the windows search bar and enter
net use * /delete /y
net use t: \\nas-ip-address\data /user:admin nas-admin-password
using the real NAS ip address and admin password of course. The first command will terminate any open network sessions; the second mounts the full NAS data volume as drive letter T on the PC. Be careful on the typing (both the spaces and the two slash directions).
The folder name on the data volume is slightly different - it is .apps, not apps. You won't see it in T:\ unless you change the file explorer settings in Windows to let you see hidden folders. However you can still navigate into it by entering T:\.apps into the file explorer address bar.
Fantastic!! Your clear instructions are perfect!! I followed them exactly and can now see the Plex files I'm looking for. Thank you for your support. I'll let you know how it goes!
