Unable to update plex server

[Toast97]

I have an Ultra 2 Plus running with ReadyNAS OS 6. I recently turned it on after not doing so for several months. Everything came up normally, including the 2 apps I have installed. I then updated the firmware from 6.10.7 to 6.10.8 without issue. I attempted to update the Plex server from 1.28.1.6104 to 1.32.4.7195 but it's failing to install. No other info is shown. Any ideas?

[StephenB]

The 6.10.8 repository is broken, so the first step would be to manually update to 6.10.9.

• https://kb.netgear.com/000065653/ReadyNAS-OS-Software-Version-6-10-9

But that is not enough, you'd also need to adjust some configs as outlined here:

• https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/How-I-got-apt-update-and-install-to...

There could still be some library mismatches with the current version of plex.

FWIW, I run it on an always-on PC with the media shares mapped to drive letters. That eliminates a lot of install headaches.

[Toast97]

---

@StephenB wrote:

The 6.10.8 repository is broken, so the first step would be to manually update to 6.10.9.

• https://kb.netgear.com/000065653/ReadyNAS-OS-Software-Version-6-10-9

But that is not enough, you'd also need to adjust some configs as outlined here:

• https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/How-I-got-apt-update-and-install-to...

There could still be some library mismatches with the current version of plex.

FWIW, I run it on an always-on PC with the media shares mapped to drive letters. That eliminates a lot of install headaches.

---

Thanks for that info. How is the 6.10.8 repo broken, and why would Netgear push an update to a "broken" repo but not a newer one (6.10.9) that would fix at least some the issue(s)? When I check for newer updates my Admin UI says that's I'm running the latest, regardless of which feed I select (LTS, Stable, or Beta).

I believe my NAS is running on an Intel Atom processor so I would presumably get the https://www.downloads.netgear.com/files/GDC/READYNAS-300/ReadyNASOS-6.10.9-x86_64.zip update.

I read through that 2nd thread. Any idea of how much available disk space is required to do a manual firmware/debian update like that described in the posts there?

[StephenB]

---

@Toast97 wrote:
How is the 6.10.8 repo broken

---

Almost all the files/folders are either missing or have wrong permissions set so they cannot be accessed.  So it is incomplete.  A normal 6.10.x repo has about 1000 files.  The 6.10.8 only has 34 accessible files.

---

@Toast97 wrote:
why would Netgear push an update to a "broken" repo but not a newer one (6.10.9) that would fix at least some the issue(s)?

---

No idea why Netgear hasn't fixed their 6.10.8 repo, or when/if they will push the 6.10.0 release from their update servers.

---

@Toast97 wrote:
I read through that 2nd thread. Any idea of how much available disk space is required to do a manual firmware/debian update like that described in the posts there?

---

I'm guessing you mean apt-mirror???  Assuming yes, the full repository (armel, armhf, and amd64) takes about 300GB.  That includes all the libraries in the thread (plus Netgear repositories for 6.10.0 through 6.10.9).

---

@Toast97 wrote:
I believe my NAS is running on an Intel Atom processor so I would presumably get the https://www.downloads.netgear.com/files/GDC/READYNAS-300/ReadyNASOS-6.10.9-x86_64.zip update.

---

Correct.

[Toast97]

It seems like more of a hassle to upgrade to 6.10.9 right now than it is to rollback to my previous firmware version of 6.10.7. Is a downgrade as simple as Manual Firmware Install of the previous firmware (https://kb.netgear.com/000064653/ReadyNAS-OS-6-Software-Version-6-10-7)from the Settings page of the Admin UI?

Has Netgear responded to any inquiries about their future ReadyNAS plans?

[StephenB]

---

@Toast97 wrote:

 Is a downgrade as simple as Manual Firmware Install of the previous firmware

---

Yes, it is the identical process (so the same amount of work).

---

@Toast97 wrote:

Has Netgear responded to any inquiries about their future ReadyNAS plans?

---

No.

Indications are that they have been quiet-quitting the ReadyNAS market for some time. In no particular order:

• The most recent platform was introduced back in 2017.
• No sales inventory at most storefronts for some years now.
• No new features added for several years (just bug fixes and security updates).
• Increasing difficulty when trying to access support
• ReadyNAS dropped from the main Netgear webpage
• Discontinuing ReadyCloud.

But they haven't said anything (and have ignored questions on the subject here).