NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Sei's avatar
Sei
Aspirant
Jan 26, 2017
Solved

Remove inactive volumes to use the disk. Disk 1,2,3.

I have exactly the same error message (FW: 6.6.1) after I had a "btrfs search forward +2d4" error message on the display. The NAS was not accessible, I had to remove the power and reboot the device. ...
Business Discussions
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Jan 27, 2017

    Thanks for the logs. Sounds like you should contact support. However there would be some costs involved in looking into this.

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Jan 27, 2017

Can you send in your logs (see the Sending Logs link in my sig)?

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Jan 27, 2017

Thanks for the logs. Sounds like you should contact support. However there would be some costs involved in looking into this.

  • Sei's avatar
    Sei
    Aspirant
    Jan 31, 2017

    Thanks for your reply! Do you have an idea what caused the problems? I just could do a factor reset; however, it would be good to know whether I have to expect this again.

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired
      Feb 02, 2017

      In this case that would likely require a deeper analysis that may be done by support if you purchased the appropriate support.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More