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Forum Discussion
Operating System locks up post rsync to External USB drive.
Operating system version 6.5. After the weekly backup of the NAS to an externally connected (left rear USB) hard drive, the NAS stops responding and gets stuck in a loop that appears to try to ac...
Hello whuetwohl,
Have you checked if the external drive is still writable on a cmoputer when the it stops responding to the ReadyNAS?
Can you also check if same problem on other USB slots?
Welcome to the community
Regards,
The drive is writable on another machine.
There are a variety of possibilities.
-the file system might be corrupted somehow, and needs reformatting or repair.
-the disk might be failing
-The drive might need external power to keep it running (Note NTFS performance is improved with OS 6.5, so the drive might need more power than it did before)
-there might be a bug in 6.5.
-there might be a problem with the USB controller in the chassis (perhaps least likely since front and rear ports both fail).
You might try a backup with a different disk (ideally one that has an external power socket you can use) - if that fails it would would rule out 1-3.
Thank you for the response.
I have 3 separate drives that I use for off-site backup storage. They get rotated weekly. The problem occurs on two of the drives. When the second drive failed, I decided not to subject the third drive. I check the drives on a computer after every failure (I have to reformat them each time).
The disks are all just 1 year old. They are mounted in an external, powered, USB-connected caddy.
I am leaning toward the posibility that the NAS's O/S is at fault here. It is running the 6.5 version. Is there a way to get a clean installation of the O/S?
What can I do to resolve the issue? I have previously spent hours re-entering permissions on the shares several times and it's exhausting.
It sounds like you have eliminated 1-3 already then. If the failure began when 6.5 was installed, then a hardware fault (though possible) seems unlikely.
Netgear did switch to a new NTFS package on the NAS, so if the drives are NTFS formatted, you might want to try a test with a freshly formatted drive (maybe even trying a test with ext or btrfs).
whuetwohl wrote:
I am leaning toward the posibility that the NAS's O/S is at fault here. It is running the 6.5 version. Is there a way to get a clean installation of the O/S?
The only way I know of is a factory reset.
I know Netgear support can re-image the OS partition (at least mdgm can). But I've never seen that procedure written. (note I don't work for Netgear).
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