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Forum Discussion
Solved
Can't rename 5G network
Today my antivirus prompted me to upgrade this router's firmware, and with that came a factory reset of the router. I'm in the process of renaming the networks and resetting the passwords and can't r...
nvm, apparently this can't be done in the "genie". I got it to work via http://www.routerlogin.net/
> Today my antivirus prompted me to upgrade this router's firmware,
> [...]
And which version are you running now? And does it stop your
(unspecified) "my antivirus" from complaining about it?
> [...] and with that came a factory reset of the router.
What does "with that came a factory reset" mean to you? After a
firmware update, the router will restart, but it may not do a settings
reset. You might want to try that.
> All the documentation I can find [...]
With my weak psychic powers, I have no idea what you could or
couldn't find.
> [...] The new UI does not have that. Under "wireless settings" it only
> offers the option of changing the 2.4 Ghz network and the Guest access
> (which I did). [...]
Scroll down? It might be helpful to attach a picture of that page.
If the firmware update left the router's settings scrambled, then a
settings reset might help.
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Look for "Factory Settings".
Firmware V1.0.1.58
"Factory reset" = whatever happens when you use a pin to push the reset button (hole) in the back of the router. Instructions from Netgear called this a factory reset.
"Documentation I can find" = documentation that comes up with a search on the Netgear site for "change name of 5g network r6200", which defaults to Netgear instructions designed for the old UI and many other unrelated/unhelpful documents. Suggestions for better search terms appreciated.
There is no option to scroll up or down within router settings/wireless settings.
I do not know how to assess whether the update left the settings scrambled. All of the former wireless names were gone, and I was able to re-enter two of them (guest and 2.4GHz).
I do not think that there is anything wrong with the router. I suspect that a switch is set incorrectly somewhere that would enable me to access/modify the 5G wireless name (SSID).
Thanks.