NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Rrickner's avatar
Rrickner
Follower
Feb 03, 2018
Solved

R6220 wont update firmware from genie app

Title says it all. This genie app is stupid. The only thing that's nice is the network map so I can block people fast. But when it comes to the firmware, it is stuck on .34 and won't update to .60. It...
  • DaneA's avatar
    Dec 29, 2019

    jakecrew,

     

    If you will deploy another firewall router behind your existing router provided by your ISP, you will have a Double NAT scenario.  To know more about Double NAT, access the article below: 

     

    What is Double NAT?

     

    To know the ways on how to solve issues (or prevent) Double NAT scenario, access the article below: 

     

    How to fix issues with Double NAT?

     

     

    If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team