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Forum Discussion
FugNG
Jun 26, 2021Follower
A6210 Continuously Disconnects and then fails to see 5G network
I connect to my 5G network for about 1-2 minutes, and then it disconnects. When I look in the network list, the 5G network is gone and will only reappear after restarting or switching the 2.4G + 5G settings in the advanced tab thru device manager. Once it reappears, I can connect briefly only for the same thing to happen again.
This is with Windows 10, and it's an extremely frustrating issue. I only made this account to make this thread in hopes of getting some real help. I have already read through every forum thread on the A6210, and I have applied many "fixes" through the device manager which have not worked.
I have also installed and reinstalled several drivers for the device. The only one that worked well for a couple of weeks was an older one. The older one eventually stopped giving me a stable connection for some reason.
Will provide any info needed. PLEASE HELP
This is with Windows 10, and it's an extremely frustrating issue. I only made this account to make this thread in hopes of getting some real help. I have already read through every forum thread on the A6210, and I have applied many "fixes" through the device manager which have not worked.
I have also installed and reinstalled several drivers for the device. The only one that worked well for a couple of weeks was an older one. The older one eventually stopped giving me a stable connection for some reason.
Will provide any info needed. PLEASE HELP
2 Replies
- olympos1625NETGEAR Employee Retired
Hi FugNG,
Good day!
Welcome to NETGEAR Community!
Thank you for reaching out. We are sorry to hear about your experience with the product. This possible a hardware issue. Have you tried installing the adapter to a different computer for isolation? Please DM us the serial number of the wireless adapter.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
- olympos1625NETGEAR Employee Retired
Hi FugNG,
We would like to do a follow-up on this one. Do you still require assistance?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team