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Forum Discussion

maxworrell's avatar
maxworrell
Follower
Jan 05, 2019
Solved

A7000 Genie application does nothing, cannot connect

This is VERY annoying. When I typed the model into the search box, it doesn’t even show up! Today I purchased the nighthawk AC1900 wifi USB adapter, model No. A7000. I put the disk in, went through th...
Apps
Troubleshooting
  • Blanca_O's avatar
    Blanca_O
    Jan 10, 2019

    Hi maxworrell

     

    Welcome to NETGEAR Community! 

     

    Please try to uninstall and reinstall the driver and use the standalone driver (driver without Genie. Here's the link to download that latest driver A7000 Software Version 1.0.0.15 (Windows)

     

    Regards, 
    Blanca 
    Community Team

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jan 10, 2019

Hi maxworrell

 

Welcome to NETGEAR Community! 

 

Please try to uninstall and reinstall the driver and use the standalone driver (driver without Genie. Here's the link to download that latest driver A7000 Software Version 1.0.0.15 (Windows)

 

Regards, 
Blanca 
Community Team

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jan 13, 2019

Hi maxworrell

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

 

Regards, 
Blanca 
Community Team