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Forum Discussion
A7000 Losing connection several times a day.
My A7000 Nighthawk that is under 2 years old is constantly losing connection or has increadibly high ping. The blue light starts blinking or just doesn't search for new connections to where I have to unplug then replug it in to restart connection. I have rolled back drivers to .15 since I saw several complaints on this site and reddit saying .16 is riddled with issues yet today it lost connection several times. (once during time of writing this post.) The only post I found on this site was when Blanca_O from the Community Team told the OP that they will reach out directly instead of posting a solution for others experiancing this issue. ( https://community.netgear.com/t5/WiFi-Adapters/A7000-recent-random-disconnect/td-p/1757713 )
When I tried to contact support directly I was informed after input of my model # and date of purchase that I no longer have complimentary support for a $70 product.
Does anyone have a solution to this issue or do I need to replace my card?
4 Replies
I have this issue periodically with the 7800 model and I paid around 180 dollars for it. After extensive testing, since I've had it for so long and have had numerous issues with it, is when I change my DNS servers I immediately gain internet access back.
Every time I run into this issue, I change the DNS Servers to either automatically detect, and when i get the connectivity issues, I change to the Google DNS Servers. When it happens on the Google DNS, i switch back to auto. I always get internet service back immediately when I do this.
There has to be something wrong with resolving DNS. I am not educated enough to dig deeper.
mcpw wrote:
I have this issue periodically with the 7800 model and I paid around 180 dollars for it.
There's no such animal as an A7800 that I can find.
If you mean the R7800 that's a router. The A7000 is a USB adapter for wifi. $180 for one of them would be amazingly expensive.
mcpw wrote:
There has to be something wrong with resolving DNS. I am not educated enough to dig deeper.
If you want help with that, try the appropriate section.
BBroussard wrote:
Does anyone have a solution to this issue or do I need to replace my card?
Not sure what " my card" is, I thought we were talking about a USB adapter, but have you looked for drivers for updated USB drivers for your motherboard?
Motherboard has been updated and everything has been double checked. Just keeps happening.
