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LonteJay's avatar
LonteJay
Follower
Aug 06, 2023

My wifi adapter isn't picking up my internet signal

My NETGEAR wifi adapter isn't working. i do not remember when i purchased it, nor do i know how old it is. I swapped to a new router and modem today, so it should be working, but it's not, how do i fix this?

 

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    LonteJay wrote:

    My NETGEAR wifi adapter isn't working.

     


    Which one?

     

    What is it connected to? A PC of some sort?

     

    What happens when you try to use it? I'm afraid that "isn't working" is thin in diagnostic details.

     


    I swapped to a new router and modem today, so it should be working, but it's not, how do i fix this?

     


    Did it work before you changed the router and modem?