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Forum Discussion

ducados's avatar
ducados
Follower
Apr 10, 2016

WNA3100M does not connect to Virgin Media Super Hub after Windows 10 upgrade

I have been strugling with this problem for a long time and despite all the threads i seem no closer to a soloution. Have updated Windows drivers, netgear drivers and run all kinds off commands but nothing seems to work.

 

After upgrading to Windows 10 the WNA3100M no longer works with the Virgin Media super hub. Cant connect to network.

The Windows 10 PC with the WNA3100M can connect to other WIFI networks including IPhone hotspot.

All other devices and Windows 10 PC's not using the WNA3100M can connect to the Virgin Media super hub without problems.

 

Has anyone else seen this problem? Has anyone got any (relevent, no guessing please) ideas?

 

Thanks

 

Troubleshooting

2 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Apr 11, 2016

    Hi ducados,

     

    Can you try to install the adapter on a different Windows 10 computer and see if the same problem.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Apr 26, 2016

    Hi ducados,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
     
    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!