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Forum Discussion

crikket's avatar
crikket
Aspirant
Apr 26, 2018

unicode error: sftwre install fails

CPU: Dell laptop, Celeron 1.4 GHz, 8 GB RAM; Windows 8.1 64-bit Smart screen and AV disabled during install Error message at end of AC1900 software install process:   "Setup launcher unicode ...
Installation
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Apr 27, 2018

What software are you using? CD? Download?

 

There is software and a manual for the A7000 somewhere at the end of this link:

 

>> Click here >> A7000 | Product | Support | NETGEAR << Click here <<

 

crikket's avatar
crikket
Aspirant
Apr 27, 2018
Netgear download
  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Apr 27, 2018

    Looks like a Windows error.

     

    Try a second download. Or see if Windows will install the drivers from its own set.

     

    That may not be that easy with Windows 8.1, one of the worst versions of Windows to have come out of Microsoft. Windows 10 is streets ahead on that front, with none of the alleged interface benefits of Windows 7. Maybe that is why your installation fails.

     

     

     

    • crikket's avatar
      crikket
      Aspirant
      Apr 27, 2018

      I agree. Already tried additional downloads, as well as straight Win install. Time to pack it in on this project. Much appreciate your help.