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Doesn't show up in my Network, can't map drive

Solaris783
Aspirant

Doesn't show up in my Network, can't map drive

Windows 10 Pro

Shows up under "Storage" but not under "Computer"

Can ping it fine

browser to IP works fine (http://192.168.1.237/admin)

Made sure SMB 1.0, both client and server, was installed and rebooted

I enabled NetBIOS over TCP/IP in the WINS section of the adapter settings

Set the sharing options had network discovery ON and automatic setup of network connected devices ON

 

In the ReadyNAS admin, I tried turning on System->Settings->SMB, but it auto-turns off the second I turn it on

Not sure what other settings to set in those System->Settings

 

Any ideas?

 

Model: RN422|ReadyNAS 422 2-Bay with up to 20 TB total storage
Message 1 of 8
Solaris783
Aspirant

Re: Doesn't show up in my Network, can't map drive

Adding a few things:

 

Any "net view" command has the error: "System error 53 has occurred"..."The network path was not found"

The NAS and my PC are both set to networkd group "WORKGROUP"

NFS is also installed correctly in Windows 10

 

Message 2 of 8
Hopchen
Prodigy

Re: Doesn't show up in my Network, can't map drive


@Solaris783 wrote:

In the ReadyNAS admin, I tried turning on System->Settings->SMB, but it auto-turns off the second I turn it on

 


This is your issue right here. If you cannot enable the SMB protocol then no file sharing will be possible to/from your Windows machine. Possibly this is a browser issue. Can you close the browser --> clear all browser cache and try to enable SMB again? Also, try with a different browser as well.

 

 

Message 3 of 8
Solaris783
Aspirant

Re: Doesn't show up in my Network, can't map drive

I tried it in Internet Explorer, Chrome, and Edge.  Clear cache on all of them and re-tried.  No luck. The SMB option keeps auto-turning off on its own.

Message 4 of 8
Solaris783
Aspirant

Re: Doesn't show up in my Network, can't map drive

I reset factory settings on the device and that worked.  Now the drive shows in the Network.

 

The Home Folder for users added are inaccessible by anyone.  Even the user they are created for.

 

The setting for Home Folder is set to SMB enabled.  I don't see any other settings.

 

Any ideas?

Message 5 of 8
StephenB
Guru

Re: Doesn't show up in my Network, can't map drive

Normally the home folders are created with the user connects to the NAS using SMB (file explorer).  Of course that requires the user to connect with the proper credentials (NAS username and password).  You might try doing this manually from the windows command line:

net use * /delete

net use t: \\nas-ip-address\username /user:username userpassword

 

 

Message 6 of 8
Solaris783
Aspirant

Re: Doesn't show up in my Network, can't map drive

The "net use" command results in "Access is denied"

 

Well, when I map the drive I can access any directory except the Home Folder.  My credentials get me logged in to the drive and I can access the other directories.  I've double and triple checked the password matches.  Since the user credentials don't work, I tried accessing the Home Folder with the admin credentials, and that was also denied.

 

In the ReadyNas admin page under "Shares" the Home Folder show "admin" for Permissions.  Doesn't seem to be a way to change it.  However, even with admin credentials, I can't map it.

 

Any ideas?

Message 7 of 8
StephenB
Guru

Re: Doesn't show up in my Network, can't map drive

You can map the entire data volume with NAS admin credentials (though not just home).

 

net use t: \\nas-ip-address\data /user:admin nas-admin-password 

(assuming your data volume is called data).

Message 8 of 8
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