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Betreff: Error in tasks for backup button

TT_DE
Luminary

Error in tasks for backup button

Hello Community,

 

I get for some time, in the readycloud iphone app daily warning messages from my ReadyNas 516. Current firmware version is 6.10.8.

 

I get the following message: "Error in tasks for backup button"

 

Direct technical support is not possible due to the purchase date, so I hope to get appropriate help here.

 

Best thanks and greetings

Message 1 of 15
Sandshark
Sensei

Re: Error in tasks for backup button

That would seem to indicate that somebody is pressing the backup button, and you either have no tasks assigned to it or one of the backup jobs configured for it has become obsolete (like by removing a share) but the job somehow wasn't removed (as it should be when you delete a share).

 

Have you checked the log for more details?

Message 2 of 15
TT_DE
Luminary

Re: Error in tasks for backup button

Just an idea: could the problem be related to temporary created antivirus files ? 

Message 3 of 15
TT_DE
Luminary

Re: Error in tasks for backup button

Thank you for your feedback. Can assure that nobody presses the backup button. The room ist closed and nobody has access. 

Will check the backup tasks again.

Message 4 of 15
TT_DE
Luminary

Re: Error in tasks for backup button

There is no task assigned to the backup button

Message 5 of 15
TT_DE
Luminary

Re: Error in tasks for backup button

Just checked the logfiles. There were two errors two days ago, backup mistake due to usb hdd without access to the files. Restarting the nas solved the problem. Not sure if this relates top the recent backup button problem.

Message 6 of 15
Sandshark
Sensei

Re: Error in tasks for backup button

Did you have any backups tied to the backup button?  If so, I think that will stop the messages.  But whether your button is really being pressed, or worse, the hardware thinks it is when it's not, will be determined by whether or not a backup now takes place based on that "button push".

Message 7 of 15
TT_DE
Luminary

Re: Error in tasks for backup button

Yep, I had a two backup jobs tied to the button, but that was at least one year ago. What do you mean with " If so, I think that will stop the messages." ?  Recently no backup takes place by using the button. My backup plan is based on a backup schedule only.

Message 8 of 15
StephenB
Guru

Re: Error in tasks for backup button


@TT_DE wrote:

 Recently no backup takes place by using the button. 


Perhaps create a dummy backup job (that backs up a share to a non-existent device), and tie that to the backup button.  Then see if the error disappears.

Message 9 of 15
TT_DE
Luminary

Re: Error in tasks for backup button

Just set up a dummy backup with backup button integration - did not help, error shown again

Message 10 of 15
mratix
Aspirant

Betreff: Error in tasks for backup button

I see the same weird nonlogical error. Think is a bug, broken since last/prelast firmware.

 

This error comes always when try to use/access/configure ssh-keys or certificates.

- Useraccount import ssh key

- Backup tasks with rsync ssh

- ReadyDR configuration

Message 11 of 15
mratix
Aspirant

Betreff: Error in tasks for backup button

another bug: when have a share named "data".

A rsync task to other location or device comes in conflict with (the btrfs root volume) /data and /data/data

 

another bug: delete a file in the fileexplorer

The file will be deleted but the notification don't close - hangs forever. A click on the cross make undo, undelete it.

Message 12 of 15
TT_DE
Luminary

Betreff: Error in tasks for backup button

Same here, occurs since prelast firmware update ...

Message 13 of 15
StephenB
Guru

Betreff: Error in tasks for backup button


@mratix wrote:

another bug: when have a share named "data".

A rsync task to other location or device comes in conflict with (the btrfs root volume) /data and /data/data

 


FWIW, I recommend not doing this anyway, as it will disrupt SMB access with admin credentials (since both the share and the volume have the same name).

 


@mratix wrote:

another bug: delete a file in the fileexplorer

The file will be deleted but the notification don't close - hangs forever. A click on the cross make undo, undelete it.


I am not seeing this.

Message 14 of 15
Sandshark
Sensei

Betreff: Error in tasks for backup button

My conjecture was that the ReadyNAS at least thought the button was pushed and attempted to do a backup, finding an error in one or more of the jobs.  So fixing the job errors would stop the messages, though not fix the issue with the false button pushes.  But if that were the case, and you have jobs assigned to the button that are now good, you should see those jobs being performed other than when scheduled.  Do you still have any valid jobs assigned to the button (whether you typically use the button or not)?  If so, does the log show any done when you didn't expect it?  If not, linking the button to a valid job (existing or new) and checking for this may help.

 

I'm confused on the fake backup job thing.  Did the error messages go away when you fixed the jobs and then return when you intentionally created a bad one?  If that's the case, then the question is why the NAS is checking the jobs:  because it does think the button is pushed or a bug that directs it when it shouldn't.  Or maybe it's not really checking the jobs and it's sending the wrong error message (wouldn't be the first of this sort in an OS update).  In that case, we need to find what the real error is.

 

BTW, please don't "tack on" completely unrelated discussions.  Start a new thread.  Threads with multiple topics are hard to follow and it may be unclear to which issue a question or solution relates.

Message 15 of 15
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