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GJSchaller's avatar
Nov 06, 2014

Folder & File Permissions keep excluding users for CIFS

Our organization has a ReadyNAS NVX Business Edition running RAIDiator 4.2.27 (although this happens in earlier versions, too). The only file protocol in use is CIFS. Multiple users access the shares on this server by mapping drives from Windows 7, each with their own name and password. The user accounts are members of groups, and access to each share is controlled by group.

About once a week, I will get a call from a user saying that they do not have permissions to save files to a folder in a share. Not all folders in the share are affected, and the trigger for this is undetermined. It happens to multiple users, including the Share Folder Owner, other users, and members of the Share Folder Group.

Share Owner, Share Group, and Share Everyone rights are all set to Read / Write. "Grant rename and delete privileges to non-owner of files" is checked. Opportunistic Locking is disabled. "Automatically set permissions on new files and folders" and "Do not allow ACL changes to be more restrictive than this" are both checked, with new Files and Folder creation both set to Read / Write for Group & Everyone. Yet... the issue persists.

I can resolve it with "Set ownership and permission for existing files and folders in this share to the above settings," but this gets really annoying as a regular call. How can I prevent the lock from happening?

Thank you for your help!

9 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    So you haven't been isolate it to e.g. a particular file type?
  • Nothing specific, no. Usually, it manifests as an entire folder / directory being locked - the usual call I get is "I can't save to this folder," although other folders on the same share are fine.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    If you download your logs what does initrd.log look like?
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    GJSchaller wrote:
    Only a series of "Updated from RAIDiator" entries, nothing else.

    I was interested to see that series of entries.

  • [2010/02/03 15:49:33] Updated from RAIDiator 4.2.5 to 4.2.9.
    [2010/07/12 18:54:00] Updated from RAIDiator 4.2.9 to 4.2.12.
    [2010/11/08 21:10:41] Updated from RAIDiator 4.2.12 to 4.2.15.
    [2011/04/11 17:49:53] Updated from RAIDiator 4.2.15 to 4.2.16.
    [2011/05/06 20:37:41] Updated from RAIDiator 4.2.16 to 4.2.17.
    [2011/09/07 18:24:23] Updated from RAIDiator 4.2.17 to 4.2.19.
    [2012/05/10 16:41:17] Updated from RAIDiator 4.2.19 to 4.2.20.
    [2012/07/14 21:24:06] Updated from RAIDiator 4.2.20 to 4.2.21.
    [2012/10/01 18:13:43] Updated from RAIDiator 4.2.21 to 4.2.22.
    [2013/06/05 14:04:06] Updated from RAIDiator 4.2.22 to 4.2.23.
    [2013/07/12 13:12:38] Updated from RAIDiator 4.2.23 to 4.2.24.
    [2013/12/26 13:38:51] Updated from RAIDiator 4.2.24 to 4.2.25.
    [2014/02/24 19:48:43] Updated from RAIDiator 4.2.25 to 4.2.26.
    [2014/10/13 00:14:15] Updated from RAIDiator 4.2.26 to 4.2.27.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Can you backup your data, do a factory default (wipes all data, settings, everything) and restore your data from backup and see if you still have the same issue?