How do I add a remote UPS to a RN204

[ilneill]

I have just upgraded my RN102 and RN204 to OS6.5.0... so far so good. The account migration to MyNetgear was very straight forward to. Thanks.

Anyway, I have now just added an APC UPS to my RN102. It successfully recognised it on a rear USB port - "APC, Model: Back-UPS ES 700G". I want my RN204 to be able to see this UPS too, so I have tried adding a Remote UPS in the power section of the GUI. As prr this URL:

http://kb.netgear.com/app/answers/detail/a_id/23121/~/how-do-i-add-a-ups-to-my-readynas-os-6-storage...

I have entered the name as "UPS", entered the IP address, and set the Username to "monuser" and the password to "pass". I have tried this several times, but unfortunately the RN204 fails to connect:

System: Cannot communicate with UPS UPS (APC UPS on ReadyNAS-A).

System: Error communicating with UPS 'UPS' (APC UPS on ReadyNAS-A).

I am out of ideas, and would appreciate any clues.

Kind regards,

Ian

[mdgm-ntgr · Accepted solution]

As you can see in the image on the NAS you are sharing the UPS from you need to click on the settings wheel under System > Power > UPS and check Enable Network Monitoring of attached UPS. Then you will be able to configure the other NAS to monitor it. Currently as shown it is unchecked.

[BrianL2]

Hi ilneill,

Kindly send us the logs so we can check what's wrong. Also, do you have other UPS devices to try?

Kind regards,

BrianL
NETGEAR Community Team

[ilneill]

Hi BrianL,

I do not have another UPS to try. This APC UPS worked perfectly when shared from one ReadyNAS Duo (v1) to another ReadyNAS Duo (v1). I have now upgraded myself to newer RN102 and RN204 boxes and I assumed the same UPS would be compatible.

Anyway, the UPS is on the RN102 [ReadyNAS-A](and it seems happy with it) and I am trying to add it as a remote UPS to the RN204 [ReadyNAS-B]. Logs for both of the ReadyNAS's sent.

Kind regards,

Ian

[mdgm-ntgr]

I have sent you a PM.

[mdgm-ntgr · Accepted solution]

As you can see in the image on the NAS you are sharing the UPS from you need to click on the settings wheel under System > Power > UPS and check Enable Network Monitoring of attached UPS. Then you will be able to configure the other NAS to monitor it. Currently as shown it is unchecked.

[ilneill]

Hi mdgm,

Thank you so much. I have now got this sorted. My UPS is now connected and reporting properly on both my ReadyNAS's.

I had missed that setting - slightly annoyed with myself, especially as you seem to spotted it in minutes!

Thanks again.

Ian