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Forum Discussion
Ricardo_K
Feb 25, 2016Aspirant
NV+ v1 After firmware update shows Booting done!
After the new update the NV+ v1 rebooted and shows in LCD: booting..... done And nothings works anymore. I did a OS reinstall, no go. I did an USB Recovery, no go. Removed all drives and in...
Ricardo_K
Mar 01, 2016Aspirant
Yeah I know,
Contacting support is a problem and I don't know what the costs are.
The disk is removed from the NAS after I upgraded it, so I think no harm is done (keeping fingers crossed). The NAS was brought back to factory defaults and rebuild from scratch. So that NAS is up and running again. The "removed" disk is placed in a HDD docking for recovery.
I can "see" the OS partition, but not the Linux RAID partition.
I only want to access it and extract the data on it.
It's not in the NAS anymore so support can't access it through my ReadyNAS NV+.
If there is a way to add the disk in the NAS again, without any changes made to it and accessing it, that would be also very helpfull. I really need that data.
Regards,
Richard
StephenB
Mar 01, 2016Guru - Experienced User
Ricardo_K wrote:
Contacting support is a problem and I don't know what the costs are ... I really need that data.
I think you are down to data recovery, and it will cost.
You could download diskinternals full raid recovery ( http://www.diskinternals.com/raid-recovery/ ) and see if it sees the files. You'd need to purchase it to recover data, but you can find out if it sees the files w/o spending anything.
You contact Netgear support at support.netgear.com. The most recent US prices for data recovery I've heard start at $200 (and go up from there depending on labor). Results are not guaranteed. Netgear generally works remotely.
There are other options, but you should be careful on who you pick. Seagate also provides data recovery, and WDC lists some data recovery partners on their website. You could try them.
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