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K3N8's avatar
K3N8
Aspirant
Jan 22, 2016

[RN104] Cannot install or delete apps

Hi,

 

I am having a lot of problems with my RN104 as of frimware 6.4. First there was the booting problem and now I cannot install or delete apps after update to firmware 6.4.1. I'd like a solution that doesn't require me to do a factory reset.

 

Thank you.

 

Alexander

3 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Which apps do you currently have installed?

    Which services are you running?

    Have you verified that the NAS is configured correctly to communicate with the internet?

    • K3N8's avatar
      K3N8
      Aspirant

      Hi,

       

      Currently only Logitech media server is running. I wanted to install nzbget. It failed but I could remove it. Then I installed SABnzbd but even cannot delete it aymore. The apps both refused to install correctly. The SABnzbd app doesn't even show up in the logs. It hangs when removing.

       

      I have a normal connectin to the internet. Het are the last lines from /var/log/dpkg.log:

      2016-01-22 13:29:56 startup packages configure
      2016-01-22 13:29:56 configure sudo:armel 1.8.5p2-1+nmu3+deb7u1 <none>
      2016-01-22 13:29:56 status half-configured sudo:armel 1.8.5p2-1+nmu3+deb7u1
      2016-01-22 13:30:32 startup packages configure
      2016-01-22 13:30:32 configure sudo:armel 1.8.5p2-1+nmu3+deb7u1 <none>
      2016-01-22 13:30:32 status half-configured sudo:armel 1.8.5p2-1+nmu3+deb7u1
      2016-01-22 13:32:29 startup packages configure
      2016-01-22 13:32:29 configure sudo:armel 1.8.5p2-1+nmu3+deb7u1 <none>
      2016-01-22 13:32:29 status half-configured sudo:armel 1.8.5p2-1+nmu3+deb7u1

      Alexander

      • K3N8's avatar
        K3N8
        Aspirant

        OK,

         

        I tried to remove the apps through ssh. That gave me a lot of errors concerning a problem with the logitechmediaserver and sudo?! I removed logitechmediaserver and repaired averuthing. It seems to work now.

         

        Gr. Alexander

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