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Forum Discussion
Bradek3788
Aug 22, 2019Aspirant
RN104 Password not working/changed, Raidar shows Remote Support code 61184?
RN104 no changes made to network or router. Had mapped drives connecting fine but wanted to connect from another pc and tried to log into the home screen but password failed. After NAS restart i cann...
JohnCM_S
Aug 23, 2019NETGEAR Employee Retired
Hi Bradek3788,
You may try doing OS re-install. This will reset the admin password and also the network settings to default without losing your data. You may check this article for the steps on how to access the boot menu and select the OS reinstall option.
Regards,
Bradek3788
Aug 29, 2019Aspirant
Thank you for your advice. I managed to resolve the issue after finding the password but i expect your advice would also have resolved this. Regards Brad
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