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Forum Discussion
RND4000 Odd issue
Readynas started playing up today. DNLA works and all my films are playing on the TV ok but cant connect to the drive via laptop or app and its showing as no RAID Tried doing an OS install but the ...
starbase804 wrote:
meant to say that i CAN'T access from my adroid devices.
here are the details. front screen on the NAS reads the correct disk usage but web screen shows 0% usage.
Ok. So SMB/CIFS has stopped working and Frontview is thinking you have 8 MB disks with a 0 MB volume. DLNA still functions.
Something looks very wrong.
- Can you download the log zip file? (Don't post it here, but it'd be good to have it).
- Is SSH enabled on the NAS?
- Do you have a backup of the files?
- Can you download the log zip file? (Don't post it here, but it'd be good to have it).
- how do i get the log file?
- Is SSH enabled on the NAS? - No Idea.
- Do you have a backup of the files? - No.
when i tried to reinstall the os from usb i get the "os index error" and it hangs there
when i try to do anything from the web front end that requires a reboot it wont reboot itself.
Heres a portion of the visable log
Thu May 30 01:00:58 WEST 2019 Volume scan failed to run properly.
Thu May 30 00:51:53 WEST 2019 System powering off...
Tue May 28 23:30:24 WEST 2019 System is up.
Tue May 28 23:26:02 WEST 2019 Volume C is approaching capacity: 99% used 87G available
Tue May 28 23:24:40 WEST 2019 Volume scan failed to run properly.
Tue May 28 23:03:01 WEST 2019 System powering off...
Tue May 28 21:30:48 WEST 2019 RAID sync finished on volume C. The volume is now fully redundant.
Tue May 28 13:32:53 WEST 2019 System is up.
Tue May 28 13:26:20 WEST 2019 RAID sync started on volume C.
Tue May 28 13:23:07 WEST 2019 Volume is approaching capacity: 100% used 112k available
Tue May 28 12:53:46 WEST 2019 System is up.
starbase804 wrote:
Heres a portion of the visable log
Thu May 30 01:00:58 WEST 2019 Volume scan failed to run properly.
Thu May 30 00:51:53 WEST 2019 System powering off...
Tue May 28 23:30:24 WEST 2019 System is up.
Tue May 28 23:26:02 WEST 2019 Volume C is approaching capacity: 99% used 87G available
Tue May 28 23:24:40 WEST 2019 Volume scan failed to run properly.
The data volume is completely full (which isn't a good idea), and the volume scan failure means there is some corruption of the file system. So there likely is some data loss - hopefully not much.
Try booting the system w/o the volume check. Instructions for that are on pages 23-24 of your hardware manual here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf
If this works, then immediately back up your data - don't delay, and don't try to add or delete any files on the NAS. The fastest way to back up the data is over an ethernet connection. You can use drag-and-drop to a USB drive connected to your PC, or a utility that includes verification of the copy (I believe teracopy will do that). If you don't have a USB drive, start by copying the most important files to your PC (for instance, any personal photos or videos that can't be replaced).
just tried to creat a back up job but after i press apply it goes to the backup jobs screen but its empty
starbase804 wrote:- how do i get the log file?
There's a download option on the logs page in frontview.
starbase804 wrote:- Is SSH enabled on the NAS? - No Idea.
Then it's likely not. You'd have had to install a special add-on to enable it.
starbase804 wrote:- Do you have a backup of the files? - No.
Then the files are at risk. If we get through this, I recommend putting a backup plan in place.
Are you seeing shares on the shares page? If you are, then it might be possible to do a backup of your data (connecting an NTFS formatted USB drive to the NAS, and creating a backup job in frontview).
starbase804 wrote:when i tried to reinstall the os from usb i get the "os index error" and it hangs there
when i try to do anything from the web front end that requires a reboot it wont reboot itself.
I don't believe USB recovery is a good idea right now, though I'd defer to Netgear support on that. I don't know the cause of the OS Index issue, but I'm not seeing any indication in your symptoms that suggests the problem is in the flash memory. It might be the OS partition on the disks, or it might be some other system failure.
But it sounds like you have rebooted the NAS (since you couldn't have tried the USB recovery w/o that). Is that the case? If so, did you check if DLNA was still working after the reboot?
On the main problem - one option is to use paid support (via my.netgear.com). If data recovery is needed it would be expensive, but it is likely that they can solve your problem w/o that (since the data still seems to be there).
DLNA Works after rebooting.
when i try and download the log i get an error
starbase804 wrote:
when i try and download the log i get an error
It's possible that the OS partition is also full. But try booting with the option to skip the volume check next. The goal now is to extract the data, so you don't lose it.
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