ReadyNAS 212

Question

After owning my ReadyNAS 212 for over five years, primarily using it for Plex, every single app has suddenly disappeared, including Plex and not one app shows as available. I am beyond perplexed. I’ve restarted the system multiple times. Firmware is up to date. Zero apps available. Please help!

Sandshark · Answer

"The same network" means compatible IP addresses. It sounds as if your NAS has lost access to the internet (where the apps are located) and to your PC. Did you make changes on the network (new router, maybe)?

What IP address doe RAIDar show for your NAS? What IP address does IPCONFIG (run from a command prompt) show for your PC?

You cannot connect to the NAS via USB.

StephenB · Answer

Acajohn29&nbsp;wrote:does the computer I use to access RAIDar have to be physically connected to the NAS?
No, but both do need to be connected to the same network.
&nbsp;
RAIDar uses broadcast packets to discover the NAS - which will work even if the NAS isn't configured properly for the network it is using.&nbsp; But internet security software running on the PC can interfere with this protocol.&nbsp;
&nbsp;
There might also be some routers that won't forward the packets between ethernet and wifi.&nbsp; Not sure if your powerline adapter is a problem or not, but it might be.
&nbsp;
Acajohn29&nbsp;wrote:I bought a USB to USB cable&nbsp;
USB to ethernet????

AnishaA · Answer

Hello&nbsp;Acajohn29&nbsp;&nbsp;&nbsp;Welcome to the NETGEAR Community! 🙂&nbsp;&nbsp;You can download the NAS system logs and look at&nbsp;app-install.log and apt-history.log and share it with us, we will check for the issue&nbsp;&nbsp;&nbsp;Have a lovely day,&nbsp;Anisha ANetgear&nbsp;Team&nbsp;

Acajohn29 · Answer

Hi Anisha,Thanks very much for your reply. I ended up resetting the iOS and, unfortunately, recopying my very large library to my NAS because it wouldn’t recognize the previous files.I have another question I would greatly appreciate an answer to, does the computer I use to access RAIDar have to be physically connected to the NAS? Every time I try to connect it tells me I must be on the same network, which I am, but I can never connect. I want to keep my NAS in a different room from my router and use an ethernet powerline adapter. I bought a USB to USB cable because my laptop doesn’t have an ethernet port, but it didn’t let me connect to RAIDar away from my router.Thanks again,John

AnishaA · Answer

Hi&nbsp;Acajohn29&nbsp;,&nbsp;If you still can't find any app we suggest reinstalling OS and checking, that can make the system the default configuration and make the apps to get visible sometimes&nbsp;link for reference:&nbsp;https://kb.netgear.com/22892/How-do-I-access-the-boot-menu-on-my-ReadyNAS-102-202-212-or-312&nbsp;If your issue is resolved please&nbsp;close the thread by clicking "Accept as solution".&nbsp;Have a lovely day,&nbsp;Anisha ANetgear&nbsp;Team&nbsp;&nbsp;

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ReadyNAS 212

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