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joebywan's avatar
joebywan
Aspirant
Sep 17, 2015

ReadyNAS Pro restarting

ReadyNAS Pro 6 bay.

 

Lastest firmware as per the update on the admin panel. Radiator 4.2.27

 

Having an issue where it's restarting sometimes, the logs in the admin panel don't say anything as to why, and not sure where to look in the archive of full system logs.

 

I've tried the system.log, but it just says "Sep 17 23:08:05 NAS syslogd 1.4.1#18: restart." but not why.

 

Is there somewhere else I could look to get info on why?

7 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Do you have a backup of your data?

     

    What do you mean by "restarting sometimes"? Is it running normally and then randomly restarts?

    • joebywan's avatar
      joebywan
      Aspirant

      Data's not an issue.

       

      I've not noted times, I just saw it restarted last night, grabbed logs, and that's what I found.

       

      Is there a particular log that would have more information on the cause of the restart?  The NAS isn't reporting that it's restarting unexpectedly in radiator, so I'm figuring something is getting it to restart.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Is the NAS connected to a UPS or directly to a wall outlet?

        Do you have ports forwarded to the NAS?

         

        Can you send in your logs (see the Sending Logs link in my sig)?


        When did you start seeing this issue of it restarting randomly?

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