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Forum Discussion
ReadyNAS RN102 Surveillance App
The recent update to OS 6.10.0 worked fine on my ReadyNAS 516 but bricked my ReadyNAS RN102. After a day of wrestling with a USB update, a factory reset and formatting the hard drives I'm now up and running again.
The only thing not working is the additional 2 camera licence I have for the Surveillance App.
I have the original Serial Number but I was unable to export it before this issue.
From reading the Forums I think the Serial Number need to be reset at your Netgear end as the online activation thinks the Serial is in use.
Can this be reset please as I am currently unable to record 2 of my 3 security cameras?
1 Reply
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Hi Brian_1967,
You may provide to me the following the information via PM (private message):
1. Surveillance camera license key
2. The serial number of the RN102
I will check if we can still reset the license.
Regards,
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