NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

stevehigh's avatar
stevehigh
Aspirant
Dec 14, 2017
Solved

ReadyNAS Vault

Not really sure of the model but it is a Duo. I have a ReadyNAS Duo but it has for the second time failed with no hope of recovery of any of the files I had on it. However, this time, I am hoping I have done the right thing by paying for ReadyNAS Vault to back up my precious files. I now wish to restore my files, but I clearly don't have the original device I used to back them up. In fact, my ReadyNAS will not even power up now, so is competely hopeless. I am hoping someone can help me restore my files back to a PC. I have tried in vain to search for an answer on the forum, but can't find it. Could someone point me in the right direction?

Other Discussions

4 Replies

Replies have been turned off for this discussion
  • pec967's avatar
    pec967
    Luminary
    Dec 15, 2017

    Login to https://vault.readynas.com and click on the Help link in the top right of the page. There are help pages on restoring to a desktop and restoring to a ReadyNAS device. I have never had to do this, but using the ReadyNAS Vault Desktop app looks like the way to go for a full recovery to a desktop device using the Restore Job feature. There are both Windows and Mac versions.

    • stevehigh's avatar
      stevehigh
      Aspirant
      Dec 15, 2017

      Thanks. This sounds promising but I am struggling to download the app. I get to the page shown below, but I don't see any active link to do the download. Any ideas? Am I missing something obvious?

       

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More