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Forum Discussion
YorkBoy
May 26, 2016Luminary
Readynas-102-not-backing-up-and-freezing......continued! #26140511
This thread was closed as having been solved but in fact so far only one of the three issues has been solved.
The issues were.
1) Slow backups taking 5 times as long under 6.4.0, now solv...
- Jun 30, 2016
I just thought that I would post and inform everyone that the problem has been solved satisfactorily and everything is working now, in fact better than it ever has been.
The problem with slow back ups both to USB drives and NAS to NAS has been a curse ever since my firmware was upgraded from 6.2.5 to 6.4.0 and beyond. Although about a month ago the USB backups were back to normal taking about 1.5 hours instead of the 5 hours under 6.4.0 the NAS to NAS backups were still taking a day. The front socket refuses to work at all failing completely for some unexplained reason.
Yet for the sake of repeating myself all used to work absolutely fine under 6.2.5.
By the way, during the course of digging out some paperwork I discovered the original advert for the 102. I says it's suitable for home and small business use so the comment on here from a Netgear 'expert' some months back that I shouldn't be using the 102 for my small business use was utter horlicks.
So how did I solve the issue you may be wondering?
I took advice and based on that after 8 months of pointless hassle, much of it here with seemingly little hope of ever resolving the issue, I rejected the 102 as being unfit for purpose, I had the unit returned for a full credit and am now running a Synology NAS.
So Netgear can stick their kit where the sun don't shine.
Have a nice day.
mdgm-ntgr
May 29, 2016NETGEAR Employee Retired
EOL stands for End of Life. XP and 2003 are so old that Microsoft has stopped even doing security updates for them for quite a while now.
So EOL systems wouldn't be part of our normal compatibility testing. Likewise compatibility backing up to/from our older products that have been EOL for quite a while wouldn't be part of our routine QA testing.
Technology changes and anyway in the case of our NAS products there are alternative protocols we can use to backup to/from them i.e. NFS and Rsync.
The Server Message Block (SMB) protocol is commonly used by Microsoft Windows machines (but is also used by Apple Mac machines). Over time there have been new versions of this protocol adding new features, enhancements and other improvements in new versions of Windows. The SMB service we include has had updates over time to support newer versions of SMB. The version in 6.5.0 is from the latest stable series whereas the version in 4.1.14 is an old EOL version. When we run backups in 6.5.0 using the Windows/NAS option we first try a newer version of the SMB protocol (that RAIDiator 4.1.14 and Microsoft Windows XP/2003 do not support) and then fall back to trying older protocol versions. We have an improvement in 6.5.1 to much more quickly move to trying older versions of SMB.
When you go to \\hostname or \\ip.address.of.nas in Windows Explorer you are connecting to the NAS over SMB.
As SMB support is common to pretty much every NAS you can use it for backing up to/from any NAS even though a different protocol (if available) such as Rsync may be preferable in some cases.
YorkBoy
May 29, 2016Luminary
mdgm.
Ok thanks for the explanation. I'll have another read later when I have more time.
Yes fully understand the reasoning behind this and the practicalities when it comes to ensuring a piece of kit functions with all the various permutations of hardware etc that must be out there.
I'll have a look at the backup routine I run for the two NAS and even though it ran perfectly in the past wonder if perhaps this needs a rethink.
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