NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Dalo-Harkin's avatar
Dalo-Harkin
Aspirant
Jan 03, 2020

Upgrade of drives due to low space

Hi guys,
So my system came up that I am running low on space, I have drives in the following order:
2TB, 3TB, 2TB, 2TB
So I purchased a used 4TB WD Red drive, hotswapped it into bay 1 which did have the 2TB drive in and the drive shows although black/grey and no green light at the bottom on the web access picture of the NAS. If you pull the drive out while the system is on and then re insert it the light goes green but after refreshing the web page a few times the light shows black as if not connected.
Would it sound like the drive is dead, even if within the volume tab you can see information on the HDD as in life cycle, hours etc?
Thank you for any help in advance

13 Replies

Replies have been turned off for this discussion
  • If you click on that drive, does the FORMAT option become available?  If it does, then the drive is likely pre-formatted with a "foreign" file system; so format it with the NAS.  If that's not it, I recommend you test the drive with Data Lifeguard and the drive connected to a PC via a SATA to USB adapter.

    • Dalo-Harkin's avatar
      Dalo-Harkin
      Aspirant
      Hi and thanks for the reply.
      Yes it does come up with the format option which I have tried more than once, but there doesn't seem to be a way if you can check this is completed or not?
      I put the old drive back in as it wasn't 100% full, and the procedure just started, it went from degraded to syncing and adding the drive back into the pool, which only took a few hours.
      I tried the new drive a few times in terms of hot swapping it and rebooting the NAS a few times and it just didn't seem to do anything with the 4TB disk
      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Dalo-Harkin wrote:

        I tried the new drive a few times in terms of hot swapping it and rebooting the NAS a few times and it just didn't seem to do anything with the 4TB disk

        Are you using XRAID or FlexRAID?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More