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beeeruss's avatar
beeeruss
Follower
Dec 19, 2021

X-RAID Recovery ReadyNAS NV+ V2 [HELP]

Hi All,

 

Looking for what my options are to recover some data on a failed ReadyNAS NV+ V2.  As far as I know the drives are fine (4x 3TB Western Digital RED) but the chassis will not properly boot.  I think it might be possibly due to a firmware update.  It does power on and the light flashes but it doesn't recognize the drives or system and the LED display is blank.  I had no luck booting to the recovery mode prompt.  I have already worked with support extensively.  Once it got tough, they said it was no longer supported but they did try to initially help.

 

The problem I am having is I cannot find a ReadyNAS NV+ V2 chassis anywhere.  I am using 3TB drives or the ReadyNAS NV+ V1 doesn't support that size drives.  And of course, I was using RAID-X which isn't really support anywhere else.

 

I have tried to contact Netgear support on Twitter with no success.  I've talked to a few data recovery specialists in the area to try to locate a ReadyNAS NV+ V2 chasis with no luck.

 

I'm working on booting up a new Ubuntu NAS but I don't really know where to start to recover the data.  I really wish Netgear would just send me a refurbished ReadyNAS NV+ v2 or let me purchase one.

 

Any help!?!  Thanks all.

2 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    As far as offloading data on a PC: One aspect is how to connect the disks to a PC.  You can either use multiple adapter/docks or get a multibay USB chassis.

     

    Once that part is figured out, you can purchase r-studio, and recover the data with a windows or Mac PC (https://www.r-tt.com/ )  It isn't expensive, and solves the issue of trying to learn how to manually mount the drives with linux.

     

    Another option is to try to track down a new OS-6 NAS.  Then Netgear paid support could temporarily mount your disks in that NAS.  You'd then need to offload data.  https://kb.netgear.com/29876/ReadyNAS-Migrating-disks-from-RAIDiator-4-1-or-RAIDiator-5-3-to-ReadyNAS-OS-6  The problem here is that OS-6 NAS are also scarce, and often overpriced.  Several folks here are thinking Netgear is exiting the NAS market.

     

    Either way, you will also need to purchase enough storage to offload your data.

     

     

    • Sandshark's avatar
      Sandshark
      Sensei

      XRAID does not use any proprietary format.  On your NAS, it uses MDADM RAID, LVM volumes, and EXT formatting.  XRAID is "just" a bunch of rules and processes that make using all that to allow easy expansion with the process invisible to the user.

       

      But before you do all that, maybe we can help get your NAS back up if you more fully describe what's going on and how it transitioned from working to not.  Also, have you tried removing the existing drives and installing just one spare (that contains nothing you care about) to see if it will create a new voume with it?

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