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DBoneSF's avatar
DBoneSF
Aspirant
Jun 08, 2018

ReadyNAS Ultra 4 Plus connection to Windows 10 File System

I'm a longtime user (first time poster!) of ReadyNAS.  Started on the DUO and moved to the ReadyNAS Ultra 4 Plus that I have been running for years.  Very minor things have happened and I have managed to work it out through trial and error and google searches and this fourm.  I'm hoping I can get some direct support on something that I have seen other messages about but no solution works for me yet!  My setup is running the latest firmware (RAIDiator 4.2.31) as of today.

Issue:  I can not access the folders and files through Windows (File) Explorer like I used to be able to do before Windows 10.  I can access the panel through a browser.  I can access the folders and files through a browser but I need the functionality to move files and folders directly through Explorer.  I "see" the ReadyNAS in Explorer but when double clicking on the storage icon I'm returned with a message about an interrupted Action and "Error 0x80004002:No such interface supported"

What I've done so far: Updated Firmware to latest on ReadyNAS.  Updated Windows to latest.  Check these message boards alot and followed a number of the suggestions there for security settings and other actions.  Stopped and restarted the "Standard File Protocals" - CIFS, NFS, AFP and FTP (covering all bases!).  Used the ReadyNAS system to reset the folders and files security values and checked the "Shares" settings for each protocal.  Searched the web for notes about the windows error code and other boards as much as I can.

 

I'm suck right now and would really appreciate some help and maybe a few pointers or other suggestions?

 

Cheers

 

7 Replies

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  • I should also add that when I go to mount the drive I get the error that share requires the outdated SMB1 protocal! Then goes on to say that system requires SMB2.  I have done a little search on that and tried using windows pointshell and 

    Enable-WindowsOptionalFeature -Online -FeatureName smb1protocol

    but that didn't seem to work for me?

     

    Cheers 

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Go into "turn windows features on or off" and see if the SMB 1.0/CIFS client is enabled.  If it isn't, then enable it.

     

    There are security implications, but OS 4.2.x doesn't support the newer SMB 3.0 protocol.

    • DBoneSF's avatar
      DBoneSF
      Aspirant

      Thanks StephenB

      I looked into those settings and found them not checked!  I checked them and restarted.  Getting different messages and non can not get as far along in mapping a share.  It now fails at the user/password entey saying "A specified login session does not exist. It may already have been terminated."  This is at the enter network credentials when mapping the share.

       

      Thanks again for the support

      • DBoneSF's avatar
        DBoneSF
        Aspirant

        I also tried the powershell activiation again using:

        Enable-WindowsOptionalFeature -Online -FeatureName smb1protocol

        and that came back with the same error about "The requested operation needs elevation."  At line:1 char:1 

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