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Forum Discussion

brochosinco's avatar
brochosinco
Follower
May 03, 2020

A7000 runs at usb 2.0 speeds when connected to usb 3.0

My A7000 wifi adapter is plugged into a USB 3.1 port but runs at USB 2.0 speeds. I have a program called usb device tree viewer and it shows the adapter only being on USB 2.0. I've tried all the USB 3.0 ports but have the same issue. Other USB 3.0 devices work just fine. Fresh install of windows 10 with everything updated.

4 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    May 11, 2020

    Hi brochosinco

     

    Welcome to NETGEAR Community!

     

    Is the A7000 WiFi adapter plugged into the USB 3.0 magnetic cradle that came with the package? 

    Is there any difference if it is connected or not connected to the cradle? 

     

    Regards,
    Blanca
    Community Team

     

    • n64robert's avatar
      n64robert
      Aspirant
      May 23, 2020

      I am also having the same problem, it makes no difference if i use the cradle or not.

       

      3700X 

      MSI MPG-X570-GAMING-EDGE-WIFI

      48GB 3600 Ram

       

      Speeds are hard capped to USB 2.0 speeds. Could some please help?