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Digz's avatar
Digz
Initiate
Apr 09, 2020
Solved

Netgear Nighthawk AC1900 WiFi USB Adapter Keeps Disconnecting

I've tried literally everything for this $80 wifi adapter that I bought. It has very fast wifi speed but it just has one problem.. it disconnects every 5 minutes. Perhaps even less than 5 minutes most times. I just can't take it anymore and I cannot take it back to the store, as it is well past the return date. If you have one of these do you know what to do to fix it? I read a youtube comment about someone using a generic microsoft driver but after trying for several hours I could not find the one he was talking about. And every one that I tried failed to work after installation.

  • Digz's avatar
    Digz
    Apr 17, 2020

    I figured out what the problem was. It's the cord. I just plugged it in directly to my computer and haven't had the problem in almost a week. Thanks for the reply!

5 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Any chance that it is a setting somewhere in Windows?

     

    Look at the adapter's properties in Windows and check that it isn't set to allow the computer to turn off this device to save power.

     

     

    Wifi power saving

     

    • Digz's avatar
      Digz
      Initiate

      I figured out what the problem was. It's the cord. I just plugged it in directly to my computer and haven't had the problem in almost a week. Thanks for the reply!

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Digz wrote:

        I figured out what the problem was. It's the cord.

         


        That's good.

         

        It is amazing that something as simple as a USB cord can be so picky. I have several that simply don't work as expected. Cheap crap, I suspect.

         

         

    • garbsize's avatar
      garbsize
      Aspirant

      I had the same issue with the A7000 continually disconnecting every few minutes. I unclicked the power saver function in the adapter properties area and it appears to have fixed the issue. Thanks for the help!