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TFI_YT's avatar
TFI_YT
Aspirant
Jan 31, 2021
Solved

500x lower speeds with EX6410 extender

The extender can't be this bad, but honestly I've tried everything in my power to get this extender to push out a reasonable signal.  I understand it's about increasing range, but my internet speeds should not drop from 500mbps to 1mbps when everything is localised in the same room.

If you look at this, I can stand in the middle between the Asus router and the extender, if I connect my phone to the Asus router I get 500mbps+ download speeds but from the Netgear extender I get 1-2mbps.

It's currently set up as a mesh extender with a unique SSID, because WiFi devices are too stupid to connect to the closest most appropriate AP.

I've also tried the fast lane option, 5GHz from the router then 2Ghz from the extender, tried basic mode, it can't be this bad?

The extender did just factory reset itself last night though, that wasn't a good sign.  Woke up this morning and my WiFi network didn't exist, it was back to broadcasting Netgear_EXT.

My router is the Asus AX88U which is pretty high end, it's set to smart connect with WiFi 6 enabled.  I would not expect these new features to completely break a current gen extended from someone like Netgear though.

Anyone got any tips or things I should check?

Thanks in advance

  • D'ya know what, don't worry about it.  I've had this chunk of solidified snake oil for 4 weeks now and it's actually legit made my home networking worse.  The moment I have to start thinking about changing professional settings in my router config just to get near expected performance is the moment I send this back and honestly stay clear of everything and anything from Netgear in the future.  This was my first ever Netgear product and I was staggered at how poor it was from the moment the flakey setup process started.  I reconnected my old Asus router that I was using as a mesh node and that worked just fine, so I'll just go back to using that.  I guess extending the wifi was a bit too much to ask of this wifi extender.

     

2 Replies

  • So after further messing about with disabling beamforming on the router, disabling smart connect, not sure which of those made a difference if any... when connected to the extender I'm now getting 300mbps connected to the 5G band but 1mbps when connected to the 2.4G band.  I've tried forcing the router to a different channel but if I connect to the routers 2.4G band in the same room, I'm getting 50mbps.  

    I appreciate that networking is a difficult area but aren't there standards to prevent incompatibilities from occuring? And why isn't this extender able to self-diagnose blatant connectivity issues.  It's infuriating.

    • TFI_YT's avatar
      TFI_YT
      Aspirant

      D'ya know what, don't worry about it.  I've had this chunk of solidified snake oil for 4 weeks now and it's actually legit made my home networking worse.  The moment I have to start thinking about changing professional settings in my router config just to get near expected performance is the moment I send this back and honestly stay clear of everything and anything from Netgear in the future.  This was my first ever Netgear product and I was staggered at how poor it was from the moment the flakey setup process started.  I reconnected my old Asus router that I was using as a mesh node and that worked just fine, so I'll just go back to using that.  I guess extending the wifi was a bit too much to ask of this wifi extender.