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6300v2 says no ethernet cable conected

Chitrod
Aspirant

6300v2 says no ethernet cable conected

My 6300v2 suddenly stopped working.  I have logged into the router's IP address and it says no internet connection.  When I try to run set up it says no ethernet cable connected.  The ethernet cable works connected right to my laptop or to my 10 year old Belkin router, so it's not the cable.  Netgear says I need to pay them $89 to extend my service with their tech support.  I say their device, which is still under warranty crapped out.

 

Anything I can do on my end to fix it?

Message 1 of 4
VE6CGX
Master

Re: 6300v2 says no ethernet cable conected

Did you power cycled the router or reset it?

Message 2 of 4
Chitrod
Aspirant

Re: 6300v2 says no ethernet cable conected

Yes, power cycle was the first thing I tried then i tried a factory reset, even tried something called the 30-30-30 

Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: 6300v2 says no ethernet cable conected

Hello chitrod

 

is all the Ethernet ports not working?

 

DarrenM

Message 4 of 4
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