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Forum Discussion
kteague
Sep 23, 2018Aspirant
AC750 / EX3700 misleading red router light and signal strength
I just installed an AC750 / EX3700 range extender yesterday, and it works great, however, the Router light goes from green to orange to red within a few minutes no matter where I situate it. Coinc...
StephenB
Sep 27, 2018Guru - Experienced User
kteague wrote:
It makes no sense whatsoever.
It is puzzling. It's possible that the connection speed is unstable, and the EX3700 is reporting a minimum. But if that were happening I'd expect that you'd see performance issues - web sites not always responding for instance.
You might also want to time the download of a file, and not depend only on the speedtest report.
The WNDR4000 is an old router, so I guess it's possible that this is a wifi interop issue of some kind. Did you try configuring the extender->router link to something slower than "up to 300". Also, are you running 1.0.2.10 firmware in the router, or something else?
kteague
Sep 27, 2018Aspirant
I have tried both "up to 143" and "up to 300" on the WNDR4000, but the extender's setting isn't changeable, and reflects "up to 300" no matter the setting on the WNDR4000.
My WNDR4000 is at the latest firmware, but perhaps my next step should be to replace this router given its age.
- kteagueSep 27, 2018Aspirant
I also have connected my laptop to the extender, and see consistent 25Mbps speed tests, despite the red Router light and despite the reported 6Mbps 2.4Ghz router connection on the extender. 5Ghz is disabled (both connection and extender AP). The suggestion that the 6Mbps might reflect a minimum is a good one, but I've seen nothing to suggest disruptions -AND- the time in which it takes for the reported connection to drop from 130Mbps to 6Mbps is consistent after resets. I may take the extender to another location and test with a different router, or I may just ignore the issue and eventually replace the WNDR4000 and see what happens.