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SwedenGothic's avatar
SwedenGothic
Aspirant
Jun 23, 2019

Ac750 Does not accept password

The device will not accept the password. Everything else seems fine, all relevant lights are shining.

 

No i can't use web sign in since the device doesn not display netgear_ext network used for manual set-up. (WPS has been used and both bands are active, neither accepts the password.)

 

I have also tried factory reset.  

4 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jun 27, 2019

    Hello SwedenGothic - Would you mind telling us what password you're referring to such as the WiFi password or admin page password? 


    ~Christian 

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Jun 28, 2019

        Hello SwedenGothic - Thanks for getting back. May you try holding down on the factory reset button for 15+ seconds. After doing so, the extender should factory reset and you will be able to go through the setup instructions again. 


        ~Christian