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Forum Discussion

Jegonza's avatar
Jegonza
Aspirant
Jul 09, 2017

C7000. Genie app under network map , log into extender then it kicks you out of the app completely

When I go into the genie app, then go into network map, then under extender, it asks m for my login details, so I enter them ,  then. It kicks me out of the whole app 

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello jegonza

     

    you are trying to access the C7000 or some extender in the app?

     

    DarrenM

  • I am in the netgear genie under the c7000, then I choose network map and it shows everything that is coneccted , so it shows extender , and you click on it, and it asks a for the extenders username and password , so I enter it then presss log in and it goes to the iPads home screen
    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Extenders are not supported in the genie app you would have to use the web browser to access the settings page for the extender.

       

      DarrenM