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Forum Discussion

Blanketyblank's avatar
Blanketyblank
Aspirant
Jun 15, 2018

Can’t find netgear WiFi network

Just bought a new range extender and can’t find the netgear WiFi network - any suggestions please? I (have to set up manually too as no WPS...
Installation
dmfitz's avatar
dmfitz
Aspirant
Jun 22, 2018

It all works until I try to connect the WPS on the Extender with the modem. Green light is flashing, etc. but goes out in two minutes without the router link green light coming on?????

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jun 25, 2018

    Hi dmfitz,

     

    Welcome to the community!

     

    1. To confirm, is the model number of your device the EX6400?

    2. What is the firmware version?

    3. The extender can connect the a router/gateway and not a stand-alone modem. What is the model number of your modem?

    4. Does your other device (modem) support WPS?

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Jun 28, 2018

      Hi dmfitz,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team