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CanadiaEh's avatar
CanadiaEh
Aspirant
Oct 11, 2022

Cannot connect netgear_ext

netgear_ext connection failed ex7700
I am in the setup process and when I try to connect to my extender it says failed. I've tried everything including resetting the extender.

I don't know what to do to connect to it and finish the setup. Please help.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What error do you get when you try to connect? 

    When you're resetting, are you pushing and holding reset for 7-15 seconds while powered on? 
    What happens if you try hardwiring into it for setup?

    • CanadiaEh's avatar
      CanadiaEh
      Aspirant
      As soon as I check on the network name it tried to connect and says failed to connect.

      Yes I press the reset for 7-10 seconds when on. The orange light blinks and then turns off when I let go. After awhile it becomes solid green again.

      I have not tried hardwiring, I'm going to pickup an Ethernet cable and give that a try!
      • plemans's avatar
        plemans
        Guru - Experienced User

        Have you tried using a different device? 

        Or setting up using wps? I usually prefer the installation assistant but WPS does work a lot of the time.