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Orbi WiFi 7 RBE973
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Cannot connect netgear_ext

CanadiaEh
Aspirant

Cannot connect netgear_ext

netgear_ext connection failed ex7700
I am in the setup process and when I try to connect to my extender it says failed. I've tried everything including resetting the extender.

I don't know what to do to connect to it and finish the setup. Please help.
Message 1 of 4
plemans
Guru

Re: Cannot connect netgear_ext

What error do you get when you try to connect? 

When you're resetting, are you pushing and holding reset for 7-15 seconds while powered on? 
What happens if you try hardwiring into it for setup?

Message 2 of 4
CanadiaEh
Aspirant

Re: Cannot connect netgear_ext

As soon as I check on the network name it tried to connect and says failed to connect.

Yes I press the reset for 7-10 seconds when on. The orange light blinks and then turns off when I let go. After awhile it becomes solid green again.

I have not tried hardwiring, I'm going to pickup an Ethernet cable and give that a try!
Message 3 of 4
plemans
Guru

Re: Cannot connect netgear_ext

Have you tried using a different device? 

Or setting up using wps? I usually prefer the installation assistant but WPS does work a lot of the time. 

Message 4 of 4
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