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Forum Discussion

Nedlaw's avatar
Nedlaw
Follower
Dec 28, 2018

Cannot connect to router after firmware update and factory reset

Troubleshooting
StephenB's avatar
StephenB
Guru - Experienced User
Dec 31, 2018

Please let us know the extender model.  Also, let us know if you can connect to NETGEAR_EXT after the reset.  If you aren't seeing that network, try resetting again, and don't press WPS.