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Connecting extender to new WiFi router/network

Drew_girl
Follower

Connecting extender to new WiFi router/network

I recently upgraded my router with virgin, which means I have a new WiFi network and password. When I pair the Netgear extender to my new router, it doesn’t find the new network, but instead, still finds the old network (which is no longer connected). I’ve pressed the factory reset button but it makes no difference. Can anyone help? Tried to contact support on here but can’t find a number and the website just keeps sending me in circles! 😡
Model: WN3000RPv3|N300 WiFi Range Extender
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Christian_R
NETGEAR Employee Retired

Re: Connecting extender to new WiFi router/network

Hello Drew_girl,

 

Hard reset (hold down on the button for +15 seconds) the extender and join the NETGEAR_EXT wifi network.  After you connect to it, browse to www.mywifiext.net and follow the setup instructions.

 

~Christian 
 

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