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Forum Discussion

sdenny345's avatar
sdenny345
Follower
May 04, 2017

Connecting to new router

I'm trying to connect my extender to a new router in a new location. I've printed the NETGEAR genie instillation, however I can't get any devices to pick up the extender. Do I need to get into the factory reset of the extender? What do I do after that to get the extender completely set up?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Sdenny345

     

    Yes you would need to factory reset the unit and then just do the setup again.

     

    DarrenM