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Gmoney512's avatar
Gmoney512
Tutor
Dec 03, 2019

Devices not connecting to ax6000 extender

I have the ax8(ax6000) range extender.. the problem I'm having is once I get the device up and running..my devices will connect..then after a while the devices will not connect to it, even though the nighthawk app shows it's connected to my rax200.. when I power cycle the extender it comes back on the router light goes yellow and the connection rate via ethernet shows 5hgz band drops to 600mbps from 2.4gbps..then I have to factory reset

3 Replies

  • Gmoney512's avatar
    Gmoney512
    Tutor
    Dec 03, 2019
    I meant to say the router led light on the extender is yellow after power cycling the extender
      • Gmoney512's avatar
        Gmoney512
        Tutor
        Dec 12, 2019
        It's the latest..I figured it out..I had to lower the 5ghz bands to 2400mbps..now the extender stays connected...it would disconnect at the 4800mbps on the 5ghz bands