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Forum Discussion

HeHeHeHe's avatar
HeHeHeHe
Aspirant
May 03, 2018
Solved

EX2700 firmware update problem: You are not connected to your extender's WiFi network.

I am trying to update the firmware on my EX2700 Wi-Fi range extender. I've downloaded the firmware (version # 1.0.1.42). I follow the instructions in the release notes to go to URL http://www.mywifie...
ex2700
Firmware
Troubleshooting
  • DarrenM's avatar
    DarrenM
    May 04, 2018

    at this point I would hold the reset button for 10+ seconds factory reset the unit and try to set up the extender again.

     

    DarrenM

DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
May 04, 2018

at this point I would hold the reset button for 10+ seconds factory reset the unit and try to set up the extender again.

 

DarrenM

HeHeHeHe's avatar
HeHeHeHe
Aspirant
May 14, 2018

Thanks!  That did the trick