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EX2700 password

WillB
Tutor

EX2700 password

Hi there,

 

I have searched around on this page and others to find a seeminly common issue of trying to connect a wifi extender to the network. I have undergone factory reset; linked the extender to the router and everything works perfectly until the password is not accepted when trying to connect a device to the wifi network (xxx_EXT). Solutions previously provided include logging onto mywifiext, but this doesn't work if I can't log into the extender. Can someone please help?

 

Message 1 of 8

Accepted Solutions
plemans
Guru

Re: EX2700 password

Does it connect? Or is it asking for the wireless password? 

When its in factory settings, it shouldn't ask for a password for the wireless. 

It should only ask if its been setup or wps has been used prior. 

So try the factory reset option. 

 

You could also connect a pc/laptop to it via the ethernet port for setup. Just make sure to disable the wifi on the pc/laptop you use (if you do) so it doesnt' default back to that connection during setup. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.

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Message 6 of 8

All Replies
plemans
Guru

Re: EX2700 password

Did you try factory resetting the extender (push and hold reset for 7-15 seconds while powered on) and then using the installation assistant? don't use wps for setup. 

What firmware are you on? 

What router are you connecting it to?

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 2 of 8
WillB
Tutor

Re: EX2700 password

I'm using the latest Vodafone hub with fibre. Can you pls advise me how I use the Installation assistant?

Message 3 of 8
WillB
Tutor

Re: EX2700 password

P.S. And yes...I have done the factory reset for 15 seconds.



 

Message 4 of 8
WillB
Tutor

Re: EX2700 password

Sorry - and finally, I understand that the installation assistant requires connecting to the extender on a device, but I can't do this because every time I try to connect it asks for the password. What am I missing?

Message 5 of 8
plemans
Guru

Re: EX2700 password

Does it connect? Or is it asking for the wireless password? 

When its in factory settings, it shouldn't ask for a password for the wireless. 

It should only ask if its been setup or wps has been used prior. 

So try the factory reset option. 

 

You could also connect a pc/laptop to it via the ethernet port for setup. Just make sure to disable the wifi on the pc/laptop you use (if you do) so it doesnt' default back to that connection during setup. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 6 of 8
WillB
Tutor

Re: EX2700 password

boom! it worked. thankyou. very basic mistake - not pressing factory reset for long enough.

Message 7 of 8
plemans
Guru

Re: EX2700 password

Glad it worked!

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 8 of 8
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