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Forum Discussion
EX3700 extender 5ghz won't both connect and repeat simultaneously
For some odd reason, I believed I should be able to connect the extender to the 2.4ghz and 5ghz bands in my home, and then repeat them both. It seems this is a challenge. If I connect the 2.4ghz and ...
Although my extender is a different model (3800 rather than 3700), I had exactly the same problem with 5GHz. I could never connect to the extended 5GHz signal, because it would fail to get an IP address.
I solved the problem as follows: My router had the same SSID for both bands (2.4Ghz and 5GHz.) I didn't realise that this could be an issue, but as soon as I changed the SSID of the 5GHz signal from the router (in my router's setup), the problem went away. I can now connect with no problems to either the 2.4 or 5Ghz extended signal.